Shipping Information

Premium Delivery Service Included

All orders within Germany qualify for complimentary express shipping with DHL Premium. There is no minimum purchase requirement—every Zento Wallet order shipped within Germany includes free premium delivery service.

Free German Shipping

All orders within Germany ship at no additional cost

Rapid Processing

Orders received by 2:00 PM ship on the same business day

Enhanced Security

All devices processed by security-certified staff in our facility

Our Fulfillment Process

We prioritize shipping all orders received before 2:00 PM (12:00 PM on Saturdays) on the same business day. For the quickest delivery, we recommend placing your order early in the day to ensure it enters our processing queue promptly.

All order processing is handled exclusively by our security-certified team members. We follow strict chain-of-custody protocols and never outsource order handling to third parties, ensuring your Zento Wallet remains protected throughout the entire fulfillment process.

Delivery Time Estimates

DHL Premium (Germany): 1-2 business day delivery window.
DHL Express (EU Countries): 2-3 business day delivery window.
DHL International Express: 3-7 business day delivery window.

Shipping Costs

Germany: All orders within Germany include free shipping via DHL Premium.
European Union: €9.95 flat rate shipping via DHL Express.
International: Shipping costs for international deliveries are calculated at checkout based on destination and package weight.

Security Measures

To ensure the integrity of your Zento Wallet device, we implement several robust security protocols:

Tamper-Evident Packaging: All devices are sealed in specialized packaging that visibly shows any attempt at interference.
Discrete Shipping: Packages are delivered in plain boxes with no external branding that would identify the contents as cryptocurrency hardware.
Signature Confirmation: All deliveries require signature verification to prevent package theft.

Support Contact

For any questions about our shipping policy or to track your order, please contact our dedicated support team at info@zntgmiv.com.